From the Text book

• Site Map Template (pdf)
• Team Job Descriptions (pdf)
• Handbook of Usability Principles( large 166 page document. Do not print unless you specify which page or group of pages.)

PLEASE NOTE: If the text is not displaying well, after downloading the document, select all, then change the font.
• strategic_objectives.doc
  ( use this as a guideline to summarize clients' needs )
• scope_objectives.doc
  ( use this as template for your dev. agreement )
• budget_tracking_worksheet.xls
  ( use this as template for your budget )
• net_assess.doc
• internet_needs_analysis.doc
• rate_sheet_template.xls
• asset_management.xls
• creativebrief.doc
  ( use this as template for your internal dev. agreement )
• End_user_requirements.doc
• production_guide.pdf (6 pages )
  READ THIS... It will help you understand the overall process)
• TechBrief.doc
• ContactReport.doc
  ( this is a great doc. to use for keeping track of meetings with the client)
• independent_contract.doc
• MutualNonDisclosure.doc
• template_pguide.doc
• Bug_Report.doc
• Quality_Assurance_Summary.doc
• System_Test_Plan.doc